Newspaper Subscriber Services
Use our online portal to manage the following services:
- Account Status
- Report a problem
- Vacation stop & restart
- View & pay your bill
- Subscribe to The Journal-News
Circulation Customer Care
- For all delivery related issues click here
- Submit Feedback about the Journal-News
- For Print Subscriptions, including delivery issues and vacations stops, Call 1 (877) 267-0018, email customercare@journal-news.com or visit Subscribe to the Journal-News
- For Digital Subscriptions & Digital Access to Journal-News ePaper, Call 877-267-0018
- For New Subscriptions- 877-267-0018, Subscribe to the Journal-News
- Retail Sales Hotline- 937-610-7505
- Report a problem with a newspaper delivery here
Newsroom Contacts
- For questions or concerns about news articles or photos call 513-420-0097
- Fax 937-259-2005
- Email general news submissions: BNT@COXINC.COM
- Email News tips or general information about Butler County to: COPButlerCountyNews@coxinc.com
- Newsroom staff members: Find a reporter or editor
Newsroom sections
- Calendar information can be sent to Edletter@coxinc.com (Ex: SNS Library, SNS Extension Column, SNS Relnotes, Savings Yield).
- Send information for Neighbors to Neighbors@coxinc.com
- Breaking News Desk: BNT@COXINC.COM
- Butler County News Desk: COPButlerCountyNews@coxinc.com
- Sports: COPSports@coxinc.com
- Business: eric.schwartzberg@coxinc.com
- Automotive News and Sales, 937-610-7325 or email: Wheels@coxohio.com
Helpful links
Online and Newsroom Services
Tell us what you think
Customer Care Contact & Hours
- Monday - Friday: 6:30 a.m. to 4 p.m.
- Saturday: 7:30 a.m. to 11:30 a.m.
- Sunday: 8 a.m. to Noon
- Print Subscriptions: 1-(877)-267-0018
- Digital Subscriptions: 1-(877)-267-0018
- E-mail: customercare@journal-news.com
- Address: 6752 Cincinnati Dayton Rd, Ste 205 Middletown, OH 45044
Requests for removing content or links
Questions or concerns about Journal-News articles, blogs, images:
- If you have other questions or concerns about content and reporting on Journal-news.com, contact the appropriate editor or staff member from the Newsroom Contacts listed on this page.
- We follow the Golden Rule when it comes to aggregation: we aggregate others the way we would want to be aggregated ourselves. If content from your website or blog has appeared on Journal-News.com and you’d prefer it be removed and/or not sourced in the future, please let us know. Please be sure to include a link to the story in question and the URL of your site so we may remove it from our sources.
Questions or concerns about email updates, newsletters, or subscription / account-related issues:
- Please contact Customer Care.
Employment Verification
- Verify Job System is the authorized provider of employment verification services. To verify employment for one of our employees, please visit www.verifyjob.com or call 800.800.4857 and utilize the Cox Company Code (7220).
- Advertising Services
- Advertising (Digital and Print inquiries): visit us at coxfirstmedia.com/ or call us at 888-802-6964
- Online Classifieds: Classifieds
- Employment Advertising: coxfirstmedia.com/
- Real Estate Advertising: www.journal-news.com/real-estate/
Media Inquiries
If you are a journalist preparing a news story about the Journal-News, please contact Emily Broughton