All of Miami’s campuses have been closed since March as part of Ohio’s efforts to curb the spread of the coronavirus.
Miami students have been receiving their class lessons via remote learning. The school has refunded $27 million in student fees due to the shutdown.
When possible, students spoke with faculty or staff with whom they already have a relationship, said school officials.
Callers answered students’ questions, referred students to appropriate resources and forwarded students’ information to others if another outreach was merited.
School officials said students contacted tell them they appreciate the school’s effort.
Crawford said the unusual effort is reflective of the school’s tradition and values.
“This initiative is just one example of why Miami is nationally recognized for its faculty and their commitment to teaching. We miss our students greatly, and we look forward to having them back on campus when it is safe. I am inspired as I talk with our incredible students and hear their hope, their optimism and their stories in these unprecedented times,” said Crawford.