The retailer is also subleasing a five-story office building from Citigroup, where it will establish a customer service center of excellence, also on Carver Road.
In addition to the 650 or so new jobs anticipated, an additional 100 jobs will relocate from a Hamilton call center facility at Vora Technology Park to the new customer service building, he said.
All Hamilton employees — which includes about 20 Kroger staffers and about 80 contract workers — have been offered the same jobs in Blue Ash, he said, where they’ll be more integrated with the company’s larger customer care team.
“Because the locations are only 30 miles apart, our hope is that all associates and contractors will choose to continue working with Kroger. We’ll transition associates to the Blue Ash location over the next couple of months,” he said.
About the Author