“This huge influx in over the phone payments is a testament to the desire by our customers to be able to pay their child support in the most simple, convenient and cost-effective way possible,” said Narka Gray, assistant director of the Butler County Child Support Enforcement Agency.
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Before the agency offered the pay-by-phone option, parents who wanted to pay by credit card had to physically visit the Butler County Child Support Enforcement Agency’s payment window or pay online through a third-party vendor who charged a service fee.
In addition to the above-mentioned options, parents can also pay support by: bank deduction, income withholding to their employer, mailing a check to Ohio Child Support Payment Central located in Columbus, Ohio, credit card or cash payments at the agency’s payment window, credit card payments online through e-childspay.com and via MoneyGram which is accepted at several major retailers.
The Butler County Child Support Enforcement Agency said it collects an average of $13 million through all payment methods quarterly.