"I instantly froze, because its something that you can't understand until it happens to you."
The man delivered the package and left. When Amazon assured Lentini it would not happen again, he didn’t expect to run into the same issue the next day.
Lentini told ABC, "I really enjoy how fast they deliver." But since the incidents, he's felt "unsecure knowing that Amazon has a bigger problem than one driver."
A representative for the company has since argued that the delivery men were confused by the home’s layout, but Lentini countered that he can’t see how that would happen.
“[The home does not say] Apartment B, not unit C. On the front door, right when you walk in, it says Number 15. So there’s no illusions that there’s any apartments in this place,” he said.
Lentini doesn’t want to stop ordering from Amazon, but he said he would consider using UPS and FedEx for shipping in the future.
Amazon said that they are currently "working directly with the customer to investigate and will be addressing any findings with the delivery personnel."