After visiting the call center on Wednesday, DeWine said the state would be expanding the number of people answering the phones and move the center to a more spacious room.
ODH Nursing Coordinator Drema Phelps said most of the calls come from concerned citizens who want to be prepared during the outbreak.
“The information that we have is the most up to date information regarding some of the questions so it just helps to have someone say, yes, this is the answer. As the information comes along, we will update it. The other thing we provide is resources. There are websites — Ohio Department of Health website, CDC website,” Phelps said.
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