Space guards or electronic monitoring devices can make elevators safer, Adler said. He urged the platforms to immediately notify renters of this potential hazard. He also urged them to immediately require hosts to lock or otherwise disable elevators until they can provide proof of an inspection certifying no hazardous gaps and make these inspections a requirement going forward.
VRBO will share elevator safety information with property owners with elevators, including a recommendation to disable elevators until they are inspected and common safety issues are addressed, according to a statement from the company Thursday. Elevator safety information has also been posted to a safety page all guests can access. The moves are in response to the commission's request and part of a commitment to guest safety, the company said.
An Airbnb spokesperson said the company is reviewing the letter, but didn't have further comment.