The mother and daughter told local media a nail technician made fun of Iliana's nails, brittle from chemotherapy, and her short hair, saying repeatedly that she looked like a boy.
“She says, 'It looks like a boy is getting her nails done, everybody’s going to think it’s a boy getting his nails done,'” Elizabeth Bellard said. “And they started laughing. And she says, 'I just can’t get over that she looks like a boy,' and they just kept laughing about it.”
The salon manager offered to draw something on the girl's nails for free and a receptionist apologized.
After a social media post about Iliana's experience went viral, officials with the salon released a statement. It said in part, "We do not now, or ever support any of our employees making comments to any of our amazing clients. We value each and every one who walks into our spa. We deeply apologize that this has happened.”
The new manager of the salon, who is identified by WJLA only as "Brandy," said she has fired one employee and suspended two others. She's also ordered sensitivity training for all employees.
Iliana's parents say their daughter is resilient and will recover from this.