A crew secured the cover after the incident, according to WAPT. Robert Miller, director of Public Works for the city of Jackson, did not know about an issue with the manhole cover, according to the Clarion-Ledger.
"My sincere thoughts and prayers are with the family, friends and classmates of this young lady whose life was taken too soon," Jackson Mayor Chokwe Antar Lumumba told WLBT. "We are conducting a full investigation of the accident."
Jackson Police Department spokesman said police did not know about an issue in the road, according to the Clarion-Ledger.
"The city has been called about this several times, because I was one of the people who personally called," witness Kenya Benjamin told WAPT. "It was dangerous. I've hit it a couple of times myself and you literally can feel the vibration from the bottom of your feet to the top of your head."