Netflix customers have been targeted by scammers before. Netflix itself says such scams happen often.
"Unfortunately, these scams are common on the internet and target popular brands, such as Netflix and other companies, with large customer bases to lure users into giving out personal information," a Netflix official said in a statement to Wired in November 2017.
Netflix’s website encourages customers to hover their computer cursors over a link to see the website’s URL. Oftentimes, a URL can determine a webpage’s sponsor.
"If you're unsure about a link in an email, you can always hover your cursor over the link to see where it directs in which you can see the real linked web address at the bottom of most browsers," according to the Netflix website.
The company said it does not ask for any personal information to be sent to over email, including account passwords, Social Security numbers or credit/debit card information.
Wired suggests taking these steps to find out more about a sender if you're suspicious of an email:
To confirm who really sent an email, click on the downward arrow next to the sender's name in Gmail. It'll expand to show the full info. Hover over any links to confirm that they lead to the URLs they claim. Make account changes by navigating, on your own, to a site itself, and log in there instead of going through an email link. Don't reuse passwords.