She told police she contacted the KFC manager, but that no one had called her back.
In a post Tuesday on social media, KFC denied that the chicken came from one of its restaurants.
"Our chicken is cooked to 165 (degrees Fahrenheit) or higher and hot-held at above 140 (degrees Fahrenheit)," the company wrote. "We are confident this did not occur inside our restaurant."
Helena-West Helena police said this is not a criminal matter, but the department chose to release the video to make the public aware.