The teen tried to call and text message her mother, Thurswell said, but Giordano’s cellphone was on airplane mode. It wasn’t until midway through the flight that Giordano realized her daughter wasn’t on the plane.
Both Giordano and her daughter experienced emotional distress during the separation, according to the lawsuit. Giordano “became sick, suffered a panic attack and suffered great emotional distress, extreme fear, horror, mental shock, mental anguish and psychological trauma” in not knowing where her daughter was, the lawsuit said.
When she landed in Detroit, the lawsuit said Giordano learned her daughter had been left in the Tampa airport for three hours, unsupervised, before being placed on the next flight to Detroit.
The lawsuit, assigned to Wayne Circuit Judge Lita Masini Popke, said Spirit employees were “careless and negligent" in their actions when handling the situation. Giordano is asking for $75,000 in damages.
Spirit refunded Giordano a ticket and offered her extra flight miles, Thurswell said.
A Spirit Airlines official told WXYZ-TV the company doesn’t comment on pending litigation, but said, “The safety and security of our Guests is our top priority.”