They said they feared for their lives during the entrapment.
"My head is going to get cut off because this thing is coming at my face, glass is hitting me, and I’m like ‘I’m going to die,’" Mitchell said. “The thing that hurt the most, the owner never apologized at all.”
In a cellphone video the family shared with WSBTV, four men can be seen trying but unable to lift the massive part off their car.
After four hours, the car-wash part had to be cut in order to free the car.
One of the owners of the car wash is Steven Lee, who told Huddleston it was the first time this has happened.
Lee said it was just an accident. He said he apologized to the Mitchells and that he has rented them a car while the insurance company figures out what to do.
The family said what shocked them even more was less than 24 hours after their car was crushed, Conyers Car Wash was open back in business.
"He was more concerned with getting his establishment back open to make money," Arthur Mitchell said.