>> On Rare.us: Woman kicked off Delta flight for complaining about baby
Mother Marissa Rundell captured the incident on camera, and the video quickly made its rounds on the internet. The footage shows an annoyed Peirez complaining about having to sit next to a "crying baby" on the plane even though it doesn't appear the child was crying at the time. When a flight attendant informed her that she couldn't change seats, she threatened to have the employee fired and was soon removed from the flight.
Delta responded in a statement, saying Peirez's actions and behavior failed to meet the airline's standards for passengers:
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"We ask that customers embrace civility and respect one another when flying Delta," the statement said. "This customer's behavior toward a fellow customer on a flight from New York to Syracuse was not in keeping with those standards. We appreciate our Endeavor Air flight attendant's commitment to Delta's core values and apologize to the other customers on board Flight 4017 who experienced the disturbance."