“We are here for a very delicate matter,” Negron said she told the workers. “You see, we need a dinosaur doctor as the head has broken off of our baby dinosaur.”
Luckily the workers played along.
Tina and Stephanie rushed the baby dino to "surgery," but in reality, were swapping out the broken toy with a new one, ABC News reported.
As they got the new toy out of the package, they told Jordan, “Just a few more stitches.”
“They pulled off this elaborate hoax with bright smiles and quick action,” Negron wrote on Facebook.
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Tina said she didn't know how big of a deal it was when the "surgery" happened. "But when he saw the dinosaur his whole demeanor changed -- his face lit up so much. We made that little boy's day."
If the dino gets broken again, the "dinosaur doctors" have a plan. Stephanie pulled and bought the only other matching dinosaur so they have an emergency backup.
News of the impromptu dinosaur doctors got back to the Best Buy home office, and they were officially promoted to "Dinosaur Doctor" and it's now documented on their badges, ABC News reported.