- Eric Schwartzberg Staff Writer
The Walmart Supercenter in Middletown will be the first store in Ohio to debut the company’s new Pickup Tower technology.
The 16-foot tall, 8-foot wide Pickup Tower functions like a high-tech vending machine and can fulfill a customer’s online order in less than one minute, according to Walmart officials.
To use it, customers choose from millions of items available on Walmart.com and select the Pickup option at checkout.
When the item arrives at the local store, an associate loads it into the Pickup Tower and the customer retrieves by scanning a bar code sent to their smartphone.
The feature is scheduled to go live on Friday, Sept. 22, at the store at 2900 Towne Blvd. and precede a storewide remodel scheduled for completion in October.
“Pickup Towers are the latest example of Walmart’s commitment to digital acceleration and innovation, as well as convenience, helping customers save time and shop however, whenever, wherever they want,” said Brad Terry, Walmart's market coach for eCommerce in its Cincinnati and Dayton markets. “The pilot phase has been so successful Walmart is expanding it to additional locations across the country, and we’re proud to be the very first in Ohio.”
In addition, the Middletown Walmart Supercenter will also be adding the company’s popular free online grocery pickup service beginning Friday.