Microsoft's personal computing business, centered on its Windows software, was widely expected to continue a deterioration that began earlier last year due to economic uncertainties and crimped demand. Quarterly sales from that segment dropped 19% to $14.24 billion, the company said Tuesday.
The company gets licensing revenue from PC manufacturers who install its Windows operating system on their products.
Market research firm Gartner reported that worldwide PC shipments in the October-December quarter declined 28.5% from the same period of 2021, the steepest quarterly decline since Gartner began tracking the market in the 1990s.
Among the factors reducing consumer demand for PCs were increased inflation, higher interest rates, the expectation of a global recession and the fact that many people already bought new computers during the COVID-19 pandemic, Gartner said.
With a weak PC market, analysts were closely watching for results from Microsoft's other big business segments — namely, its cloud-computing division, where sales grew 18% to $21.51 billion. Revenue also grew from the company's workplace software segment — which includes the Office suite of products — by 7% to $17 billion.
In a bid to further integrate the latest advances in artificial technology into its products, Microsoft on Monday announced a "multiyear, multibillion dollar investment" in the artificial intelligence startup OpenAI, maker of ChatGPT and other tools that can write readable text and computer code and generate new images.