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United Airlines wants more time to answer questions about passenger dragging

The CEO of United Airlines has asked for more time to give U.S. senators a full explanation of why a passenger was forcibly dragged off a flight, prompting national outrage.

>>Original story: Man forcibly removed from flight after not voluntarily giving up seat on flight

Senators on the Commerce, Science and Transportation had given United until April 20 to respond to questions. 

“We are in the process of gathering the full set of facts about this incident and finalizing a thorough review of our policy,” United CEO Oscar Munoz wrote. “We look forward to sharing the full results of this ongoing review and the immediate, concrete actions we will take to better serve our customers with the committee.” 

>> Related: United Airlines passengers describe scene as man dragged off flight

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Munoz requested an extension until April 27 to answer the senators, whose April 11 letter asked about the actions of the airline, security and the passenger, David Dao. 

The Chicago Department of Aviation also requested more time to answer questions about the incident. 

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“We’re disappointed that neither United Airlines nor the Chicago Department of Aviation has yet provided substantive answers to the straightforward questions we asked about the forcible removal of a passenger on April 9, 2017,” senators on the committee said in a joint statement. “Getting answers for the public about what happened and what can be done to prevent such an incident from happening again is a priority for the members of our committee. We find any further delay in getting necessary answers unacceptable.”

>> Related: United Airlines changes policy after man dragged from plane

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