Smartphone users fall victim to ransomware

  • Cox Media Group National Content Desk
7:57 a.m. Tuesday, Dec. 1, 2015 Nation& World

The Better Business Bureau has put out another warning about ransomware. 

Normally, when tech users think of viruses, they think only computers are vulnerable, but hackers are targeting smartphones and tablets, specifically iPhones and iPads.

So how does it work?

The BBB said it starts when you're using your browser and it freezes. A popup comes up that says, "Warning IOS - Crash Report. Due to a third party application your phone iOS crashed."

Then you're instructed to call a phone number to fix it. 

The staff will fix the phone for a fee of about $60 and it was all a virus that locked the device. The only way to unlock is to call the number and have the "tech support" person unlock it.

How can you protect yourself?

The BBB suggests:

To find out more about this and other scams, visit the BBB's Scam Stopper

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