A local woman is upset after a mix-up at a Middletown movie theater resulted in a theatre full of children seeing a horror film instead of an animated Disney film.
Jazmyn Moore posted to the Journal-News Facebook page that she took five children to the Danbarry Cinema in Middletown last week to see the new Disney movie “Inside Out.”
After getting snacks and sitting through previews, the theater’s lights dimmed, but what appeared on the screen was not the PG-rated animation.
Moore said images of children being tied up and murdered appeared on the screen, and the children with her became terrified at the sights and sounds.
She said that she and other adults in the theater scooped up their children and rushed out of the theatre.
An employee in the theatre’s projection booth accidentally played the PG-13 rated movie “Insidious: Chapter 3” instead of “Inside Out,” according to a manager at Danbarry Cinema, who spoke with the Journal-News.
The manager, who declined to give their name, said the manager on duty at the time of the mix-up apologized for the accident and that everyone received a pass as well as an upgrade to watch the Disney movie in 3-D. She said Danbarry has not received any other complaints since the mix-up.
“I got our money back but the damage is already done … my children are terrified and keep asking questions,” Moore said in her Facebook post.
“Inside Out” is a Disney Pixar release about a young girl who is uprooted from her Midwest life and moved to San Francisco. “Her emotions — Joy, Fear, Anger, Disgust and Sadness — conflict on how best to navigate a new city, house and school,” according to IMDb, a movie website and database.
“Insidious: Chapter 3” is “a prequel set before the haunting of the Lambert family that reveals how gifted psychic Elise Rainier reluctantly agrees to use her ability to contact the dead in order to help a teenage girl who has been targeted by a dangerous supernatural entity,” according to IMDb.