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Amazon has “best ever” holiday season…

Wow. Amazon.com is taking advantage of economic turmoil. They just announced their “best ever” holiday season. Amazon is a huge company. They sell an amazing variety of stuff but I think of them as booksellers. When I want a book I usually check their prices first.

What is it about Amazon that defies the reality of the major constriction in business almost everywhere??

Here’s the story:

January 30, 2009

Amazon Has Strong Quarter, Unlike Other Retailers

By BRAD STONE

SAN FRANCISCO — In December, Amazon.com said it was having its “best ever” holiday season. On Thursday, it offered proof.

The company posted strong earnings in a brutal climate that has punished nearly every other retailer, online and offline. Amazon’s net profit rose 9 percent, to $225 million, or 52 cents a share, in the quarter that ended on Dec. 31, up from $207 million, or 48 cents, in the same quarter a year earlier.

“We remain relentlessly focused on serving customers with low prices, great selection and free shipping offers, including Amazon Prime,” Jeff Bezos, founder and chief executive of Amazon, said in a statement.

The company’s revenue climbed 18 percent to $6.70 billion, surpassing Wall Street’s expectations. Analysts polled by Thomson Reuters on average expected $6.44 billion in revenue.

After hours, Amazon shares were trading around $56, an increase of more than 13 percent. In the regular trading session, before Amazon’s announcement, shares closed largely unchanged at $50.

Amazon’s robust growth rate far exceeded the overall growth rate of other online retailers during the holidays, which was slightly down, the Web measurement company comScore said.

“We’re particularly grateful for the unusually strong demand for Kindle in the fourth quarter,” Mr. Bezos said, referring to the company’s electronic book reader. It was out of stock for most of the holiday season, but the company encouraged consumers to order it for later delivery.

Amazon released no new statistics on sales of the Kindle, which has been a hit. The company has scheduled a news conference in New York on Feb. 9 to introduce a new version of the device.

Some analysts say Amazon may have benefited from the economic slowdown as people turned to the e-commerce site to find bargains.

“Amazon may be enjoying a Wal-Mart effect, with people trading down to Amazon to get better prices over the holiday,” said Mark Mahaney, an analyst at Citigroup. “Amazon must have dramatically taken market share” from other retailers during the quarter, he said.

But in a sign that Amazon was not immune to the recession, its operating margins fell to 4.06 percent from 4.78 percent, a result of heavy discounting to persuade reluctant shoppers to buy.

Amazon offered a broad estimate for the current quarter and did not make any estimate for the year, as it normally had. It said it expected operating income of as much as $210 million, a 19 percent increase over the first quarter of 2008. At its most pessimistic, the forecast was for a 9 percent increase.

One immediate challenge for Amazon is the liquidation of Circuit City. The electronics chain is emptying 154 stores, which could drive down the prices of items like flat-screen televisions.

In the long term though, the carnage in the traditional retail sector is “incredibly positive” for Amazon, said Scott W. Devitt, an analyst at Stifel Nicolaus. “Amazon has never been in a stronger structural position, and you have a shrinking industry with a high fixed-cost base that is forcing bankruptcies,” he said. “That business has to go somewhere.”

In another sign of how Amazon.com has diversified its business beyond its original product lines of books, music and movies, the sales of electronics and general merchandise in the fourth quarter grew to $2.89 billion, a 31 percent increase over a year earlier. The sale of media items grew just 9 percent in the same period.

Among Amazon’s newest product offerings and services are motorcycle and all-terrain-vehicle parts, a new Web service called CloudFront for businesses to deliver large content files to their customers, and Amazon Video on Demand, a digital television and movie store that is accessible online or through living room devices like TiVo.

Permalink | Comments (8) | Post your comment | Categories: in the Amazone

Comments

By vick

January 30, 2009 12:56 PM | Link to this

TRS, independent bookstores have been in decline for quite some time. Large chain bookstores have eroded the market share for many indies to the point that some have failed to survive. With that being said, there are still some very strong independent bookstores around while some of the chainstores now seem to be in trouble. I would make the comparison with coffeehouses. Starbucks has wiped out many independent coffeeshops in the same way that chain bookstores have knocked out the indies. The spectacular growth of Starbucks seems to have come to a coffee grinding halt for now. There are still very popular independent bookstores and coffeeshops. How have they survived in the face of such stiff competition from chain stores? I would say it is because they have forged distinctive identities and refined their appeal to an audience that believes it is essential to support them. Every case is slightly different but when you enter one of these bookstores or coffeeshops you can feel the vibe, you know it. There’s a subtle sizzle. Discussions like the ones you suggest are taking place at this very moment in these types of establishments. People support them because they are not cookie cutter, homogenized,and all the same. Distinctiveness is something that is earned through hard work. As any bookseller, author, or barista can attest. You pull an espresso one coffee at a time. The same goes for books…

By TRS

January 30, 2009 12:13 PM | Link to this

Vic - I’m no marketing expert but I’m wondering if storefronts that offer more than just stocking and selling books work anywhere? I know there are book signings, etc but don’t they generally draw a narrow cross section of people based on the author? One advantage of blogs is it gathers a wide range of opinion, albeit behind keyboards. Any way to facilitate reasoned conversation in a storefront setting with folks of differing opinion? Just wondering…

By vick

January 30, 2009 11:12 AM | Link to this

H Lee, it is always good to hear your insights. Your comment may be confusing however to some readers who are not as familiar with Amazon. Allow me to clarify for them: When H Lee states ‘they must compete with Amazon sellers, who often have no rent or other overhead to pay because an online seller can work out of his own house..” that is a reference to Amazon’s “third party sellers.” That could be anybody who wants to sell books on Amazon. Amazon handles the listings for those books, and the transactions. In return, they charge the sellers for that service. There are many “brick and mortar” bookstores selling that way on Amazon, too. This is another example of Amazon’s marketing prowess. They are making profits on books that they don’t have to buy or even warehouse. Truly brilliant.

By H. Lee

January 30, 2009 11:00 AM | Link to this

Irish, I think what LMJ is concerned about is not the book price (sure to be cheaper on Amazon than locally), but the issue of supporting local businesses. I understand and agree with LMJ about that. How are regular “brick and mortar” bookstores to survive if they must compete with Amazon sellers, who often have no rent or other overhead to pay because an online seller can work out of his own house? I would hate to see the actual book store, where you can walk around and pick up and open the books, go the way of the horse and carriage. There are many empty storefronts in my home town too.

By vick

January 30, 2009 10:58 AM | Link to this

LMJ, don’t get me wrong, I feel that supporting the “brick and mortar” bookstores is crucial. I’m fortunate to live in a community with a number of decent bookstores. It’s a brutal business right now, like so many others in this foundering economy. Amazon is clearly a huge business. Amazon is also being well managed. The numbers they just put up in a difficult holiday shopping season are truly impressive. Quick shipping, an astounding range of products, competitive pricing, superior customer relations, and a database that is unmatched have put Amazon in this dominant position. Bookstores cannot obtain those economies of scale but there are many ways that they can build customer loyalty and retention. Is a bookstore a warm, inviting space? Are customers treated in a fashion which makes them feel special? Is the bookstore responsive to the community that it serves? Does it have an on-line presence? There are many ways to run a business. Amazon is setting quite an example. Other booksellers can learn from it.

By irishguy

January 30, 2009 10:45 AM | Link to this

LMJ, you could do what I do and check out Half Price Books on a fairly regular basis. You’ll have to be patient and wait for someone to finish and sell the book you’re after. I typically choose a book by subject and not author, so that system works for me. If you’re after a specific book or author, it may not work as well. But it’s been a money saver for me.

By TRS

January 30, 2009 10:12 AM | Link to this

Value and price, convenience and variety along with good service - or at least that has always been my experience. Innovation as well - I look forward to the day the Kindle is more affordable. I’ll grab one in a heartbeat when that happens.

By lmj

January 29, 2009 10:17 PM | Link to this

Vick, I would do the same as you if not actually buy the book wanted from Amazon. This afternoon, in conversation with a friend who had just ordered a book from our local book store, I “wowwed” into the difference of the price between purchasing it locally and getting it on Amazon. In this case it was a $15.00 difference (a specialty book). So, now I toss up, which is more important getting the better price (if not the best price) or encouraging the local economy. Personally, I’m torn because under my family’s present circumstances $15 is a lot of money. But I know we have a lot of empty storefronts in our downtown.
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